Donation Refund Policy | Care4Heroes

How Care4Heroes handles donation refunds: the 30-day review window, which requests qualify, how to submit one, and how approved refunds are returned.

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About — Founded by wounded Israeli soldiers, Care4Heroes coordinates every stage of recovery - from medical care to lifelong independence.
Contact — Reach the Care4Heroes team about donations, partnerships, volunteering or soldier support. We respond personally, typically within 24-48 hours.
Events — Fundraising evenings and community gatherings that connect supporters directly to the wounded Israeli soldiers and families Care4Heroes serves.
FAQ — Answers about Care4Heroes' 501(c)(3) status, how donations are used, who founded the organization, the Recovery Model, and how to support a wounded soldier.
Get Involved — Fund a wounded Israeli soldier's recovery or volunteer your skills. Care4Heroes is a 501(c)(3) nonprofit - all gifts are tax-deductible in the US.
Our Projects — Surgeries, advanced prosthetics, rehabilitation, vocational training and home accessibility for wounded Israeli soldiers, in the US and in Israel.
Recovery Model — Stabilize, Restore, Rebuild, Sustain - a four-phase standard of care for wounded soldiers, measured by independence regained rather than procedures completed.
Stories — Wounded Israeli soldiers on the road back to independence - the surgeries, prosthetics and rehabilitation Care4Heroes donors made possible.
Transparency — Care4Heroes is a US 501(c)(3) public charity, EIN 99-4974795, tax-exempt since September 12, 2024. See our impact figures and how donations are used.
Sms Compliance — Care4Heroes SMS program terms - opt-in consent, message frequency, message and data rates, and STOP/HELP opt-out instructions.
Privacy Policy — How Care4Heroes collects, uses, stores and deletes personal information, including text-message consent and opt-out instructions.
Refund Policy — How Care4Heroes handles donation refunds: the 30-day review window, which requests qualify, how to submit one, and how approved refunds are returned.
Kapparot — Give your Kapparot to the rehabilitation of wounded Israeli soldiers before Rosh Hashanah and Yom Kippur. Tax-deductible through a 501(c)(3) nonprofit.